Refund Policy

Our Return and Refund Policy was last updated on 26 July 2024

Thank you for shopping at latashrihandloom.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

 

Return and Exchange Policy

No Returns, No Cancellations, No Refunds:

• We have a strict policy of no returns and no cancellations. Therefore, we do not offer refunds.

Exchange Policy:

• Products are eligible for exchange only if they meet the following conditions:
  • The product is defective.
  • The product is received in a damaged condition.
  • The package is lost in transit.

Conditions for Exchange:

1. A defective product will not be eligible for exchange if:

   • The original inner packaging and tags/notes are not retained.
   • The product is damaged after delivery.
   • The serial number/unique identifier/barcode is tampered with, not readable, altered, or missing.

2. An unboxing video is required for any item to be considered for exchange.

What to Do if You Receive a Damaged Package:

• If you receive a package in poor condition or if the package/product is damaged at the time of delivery:
  • Refuse to accept the package.
  • Inform us immediately by sending pictures and videos of the package to latashri123456@gmail.com. Please include your Order ID in the email.
  • Alternatively, you can DM us on Instagram @latashri_handlooms_.

Missing Products:

• Any complaints about missing products from the package will only be considered if an unboxing video and pictures are shared within 1 day of delivery.

We are committed to ensuring that you receive your product in perfect condition at no additional cost. Thank you for your understanding and cooperation.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact us page: https://latashrihandloom.com/p/conatact-us